Respect

What respect looks like in practice

• Learn what each person is trying to build — a career, a stable schedule, a skill — and lead them toward it.
• Hold one standard for everyone, including your strongest performer and yourself.
• Give credit publicly and by name; deliver correction privately and specifically.
• Treat mistakes as information about the system before verdicts about the person.

The trust test

Ask yourself weekly: did anyone bring me a problem early this week? If the answer is repeatedly no, people are managing you instead of trusting you — and the fix starts with how you responded the last time someone did.

Respect is remembered in specifics: the name used, the credit given, the promise kept.